Information about how we comply with the General Data Protection Regulation.
Last updated: January 2024
root-seal is committed to protecting the personal data of all individuals, including those residing in the European Economic Area (EEA). This page outlines how we comply with the General Data Protection Regulation (GDPR) and your rights under this regulation.
root-seal acts as the data controller for the personal data we collect and process. Our contact details are:
root-seal
120 Adelaide Street West, Suite 2500
Toronto, ON M5H 1T1
Canada
Email: [email protected]
We process personal data under the following legal bases:
If you are located in the EEA, you have the following rights regarding your personal data:
Right to Access: You have the right to request a copy of the personal data we hold about you and information about how we process it.
Right to Rectification: You have the right to request that we correct any personal data that is inaccurate or complete any data that is incomplete.
Right to Erasure: You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
Right to Restriction: You have the right to request that we restrict the processing of your personal data in certain circumstances.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another controller.
Right to Object: You have the right to object to the processing of your personal data where we are relying on legitimate interests as our legal basis.
Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time.
As we are based in Canada, your personal data may be transferred to and processed in Canada. Canada has been recognized by the European Commission as providing an adequate level of data protection. Where we transfer data to other countries, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. When determining retention periods, we consider the amount, nature, and sensitivity of the personal data, the purposes for which we process it, and applicable legal requirements.
We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and against accidental loss, destruction, or damage. These measures include encryption, access controls, and regular security assessments.
To exercise any of your rights under GDPR, please contact us at [email protected]. We will respond to your request within one month, though this period may be extended by two further months if necessary, taking into account the complexity and number of requests.
If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with a supervisory authority. If you are in the EEA, you may contact the supervisory authority in the EU member state of your habitual residence, place of work, or place of the alleged infringement.
We may update this GDPR compliance information from time to time. Any changes will be posted on this page with an updated revision date.